This Privacy Policy describes the policies of MAI Voice, https://maivoice.com/, 2550 Northwest Parkway Elgin, IL 60124, email: sales@maivoice.com, phone: (866) 782-4923, on the collection, use, and disclosure of your information that we collect when you use our website (https://maivoice.com/) (the “Service”). By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days after the revised Policy is posted on the Service, and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect
We will collect and process the following personal information about you:
Name, Email and Mobile if you submit our contact us form.
How We Use Your Information
We will use the information that we collect about you for the following purposes:
Support/Adminstration Info
If we want to use your information for any other purpose, we will ask you for consent and will use your information only after receiving your consent and only for the purpose or purposes for which consent was granted, unless we are required to do otherwise by law.
How We Share Your Information
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
Analytics
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required to fulfill that purpose.
We may also disclose your personal information for the following purposes:
1. To comply with applicable law, regulation, court order, or other legal process.
2. To enforce your agreements with us, including this Privacy Policy.
3. To respond to claims that your use of the Service violates any third-party rights.
If the Service or our company is merged with or acquired by another company, your information may be one of the assets transferred to the new owner.
Retention of Your Information
We will retain your personal information for 90 days to 2 years or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy.
We may need to retain certain information for longer periods for record-keeping, reporting, compliance with applicable law, enforcement of legal rights, fraud prevention, or other legitimate reasons. Residual anonymous information and aggregate information, neither of which identifies you directly or indirectly, may be stored indefinitely.
Your Rights
Depending on the law that applies, you may have a right to access, rectify, or erase your personal data, receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share or port your personal information to another entity, withdraw any consent you provided to us to process your data, lodge a complaint with a statutory authority, and exercise other rights that may be available under applicable laws.
To exercise these rights, you can contact us at sales@maivoice.com. We will respond to your request in accordance with applicable law.
If you do not allow us to collect or process required personal information, or if you withdraw consent to process it for required purposes, you may not be able to access or use the services for which your information was sought.
Cookie Policy
To learn more about how we use cookies and other tracking technologies, and your choices in relation to them, please refer to our Cookie Policy at https://maivoice.com/cookie-policy/.
ADA Policy
To learn more about our accessibility practices, please refer to our ADA Policy at https://maivoice.com/ada-policy/.
Security
The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of information under our control. However, given the inherent risks, we cannot guarantee absolute security. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Third-Party Links and Use of Your Information
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policies or practices of third parties, including any third party operating a website or service that may be accessible through a link on the Service.
We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.
Grievance / Data Protection Officer
If you have any questions or concerns about the processing of your information, you may contact:
MAI Voice
2550 Northwest Parkway Elgin, IL 60124
Email: sales@maivoice.com
Phone: (866) 782-4923
We will address your concerns in accordance with applicable law.
**Last Updated:** 9/23/2026